Oversight Inspection Exercise commences to Improve Service Delivery all over the Country


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The Office of the President has announced an oversight inspection exercise aimed at evaluating service delivery in various sub-regions of Uganda. Scheduled to start on October 31, 2023, the exercise will cover Arua City and several districts, including Arua, Madi-Okollo, Adjumani, Pakwach, Alebtong, Otuke, Amolatar, Kole, and Oyam.

Hon. Beatrice Akello Akori, the State Minister for Economic Monitoring in the office of the president, revealed that the government has dedicated substantial resources and implemented numerous reforms over the past two decades to enhance public service quality. The objective behind these efforts is to alleviate poverty and enhance the well-being of Ugandan citizens.

Akori, during a press conference at the Uganda Media Center on October 30, 2023, stressed the importance of the oversight field inspections. Their purpose is to identify and address issues obstructing effective service delivery, leading to potential redress or policy revision.

Despite the government’s commitments, Akori acknowledged the concerns expressed by citizens and policymakers regarding the effectiveness of resource allocation towards public services. High poverty rates and limited access to quality services persist across the country, with approximately 39% of Ugandan households operating in the subsistence economy.

To address the identified issues, Chief Administrative Officers and Town Clerks are expected to handle administrative matters for redress, while other concerns will be referred to relevant entities for further management, including cases involving corruption.

Strategic investments have been made in key service delivery areas such as physical infrastructure development (e.g., roads and energy), human resources development (e.g., education, skills, healthcare, water, and sanitation), as well as agriculture and industry. These investments aim to address existing challenges and improve the overall delivery of public services across Uganda.

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