Explorer Uganda

Immigration Headquarters Experiences Temporary Service Disruption After Fibre Cable Cut

Akankunda Martha

Illustration picture shows the installation of optical fiber in a residential area in Ghent, Tuesday 08 February 2022. Proximus called on the government to allocate money to get internet at higher speeds in the rural corners of the country. The company is investing billions to connect at least 70 percent of the country to its new fiber network by 2028. Proximus is currently fully rolling out fiber in various cities. This modern technology makes faster internet possible. The company, which is half government-owned, aims to extend the new cables to at least 4.3 million homes, or at least 70 percent of the network by 2028. For De Clerck, it must then continue to 100 percent. BELGA PHOTO JAMES ARTHUR GEKIERE

There has been a temporary breakdown in the services offered at the Ministry of Internal Affairs due to a Fibre Cable Cut at the Ministry Headquarters.

The Public Relations Office made the revelation on behalf of the Ministry in a statement on December 13, 2023.

According to the Public Relations Office, the temporary breakdown has affected services at all centers.

“These include Passport Services, Immigration Services (such as work permits, special passes, dependent passes, Certificates of Residence and Student Passes processing), among other services. This includes at Headquarters, Regional Offices, and at Missions and Embassies,” the Public Relations Office stated.

“Our technical teams are working tirelessly to ensure that normal service is restored as soon as possible,” the Public Relations Office added.

The Ministry reassured the public that its services would be restored as soon as possible and apologized for any inconvenience caused to them.

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